Jake Smithwick, PhD, MPA Dr. Jake Smithwick is a professor at the University of North Carolina in Charlotte. His research focus is in the optimization of business services and facility management. He has worked on more than 120 projects, totaling $600 million in value, with 25 public and private owners. Jake is a frequent public speaker, having given nearly 150 presentations (4,500 + people) at a myriad of industry events and conferences. He has published more than 25 peer-reviewed journal and conference papers.